What is Web 2.0?
The term “Web 2.0″ was coined by O’Reilly Media in 2004 as part of a marketing exercise for a conference and the term has been widely taken up by the community at large. There is disagreement about...
View ArticleBlogging is good for business
A blog (short for web log) is a website where entries are made in journal style and displayed in reverse chronological order. Blogs give information on a particular subject and allow readers to leave...
View ArticleLinks from Sydney WNA lunch
Below are links from the Sydney lunch presentation Social Networking – How to Build Your Business Using FREE Online Tools. You can join the on-going discussion by clicking the ‘Reply to topic’ button...
View ArticleSocial Media presentation & workshop
In August I have the pleasure of presenting a series of breakfasts and workshops for International Customer Service Professionals (ICSP) in Brisbane (10th), Sydney (11th) & Melbourne (12th). The...
View ArticleTop 10 Web 2.0 tools for small business
Photo from Flickr by Ben Sheldon What were the top 10 Web 2.0 tools for small business in 2010? What are your favourite Web 2.0 tools? If you run, or work in, a small business, please share your...
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